{"id":1126,"date":"2016-02-04T14:19:21","date_gmt":"2016-02-04T14:19:21","guid":{"rendered":"http:\/\/localhost\/?p=1126"},"modified":"2018-08-11T09:09:28","modified_gmt":"2018-08-11T08:09:28","slug":"speech-analytics-motion-graphic-sabio","status":"publish","type":"post","link":"https:\/\/visualagency.com\/?p=1126","title":{"rendered":"Speech Analytics &#8211; a motion graphic explainer for Sabio"},"content":{"rendered":"<p>Team VISU.AL have recently partnered with <a href=\"https:\/\/www.sabio.co.uk\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"broken_link\">Sabio,<\/a>\u00a0one of the leading contact centre technology specialists, to deliver a series of explainers for their various business offerings.<\/p>\n<p>One of the areas covers Speech Analytics, a fascinating area, which can yield huge business benefits when deployed in the contact centre environment. Essentially, it&#8217;s \u00a0Business Intelligence applied to speech for the contact centre space.<\/p>\n<p>Speech Analytics can raise specific issues from individual emotional calls that need to be acted upon appropriately, to repetition of competitor activity that could threaten customer churn.<\/p>\n<p>As you can imagine, it&#8217;s a fairly complex technology which requires the specialist skills of a company like Sabio to deploy. An explainer definitely helps to simplify exactly what it means and how it can help a customers business .<\/p>\n<p class=\"p1\">The production style delivered was \u00a0contextual video\/photography combined with motion\u00a0graphic elements in a data-driven, infographic style. The aim was to provide a modern,\u00a0clean minimal look to help convey the key messages in the timeframe without\u00a0overwhelming and distracting the audience. Graphical and alphanumeric elements used mirrored existing iconography to\u00a0seamlessly blend in with the current brand identity and reflects the look and feel of the\u00a0new website design<\/p>\n<p>For more information on Sabio&#8217;s service offering on Speech Analytics , you can visit their site\u00a0<a href=\"https:\/\/www.sabio.co.uk\/what-sabio-do\/workforce-optimisation\/speech-and-text-analytics\" target=\"_blank\" rel=\"noopener nofollow\" class=\"broken_link\">here<\/a>\u00a0.<\/p>\n<p>We really enjoyed the process of getting to grips with understanding the complexities of the service and are happy with the outcome, especially being able to communicate the message within 2 minutes.<\/p>\n<p><iframe loading=\"lazy\" title=\"Sabio Speech Analytics\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/cCOc1Jb_yAM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Team VISU.AL have recently partnered with Sabio,\u00a0one of the leading contact centre technology specialists, to deliver a series of explainers for their various business offerings. One of the areas covers Speech Analytics, a fascinating area, which can yield huge business benefits when deployed in the contact centre environment. Essentially, it&#8217;s \u00a0Business Intelligence applied to speech &#8230; <a title=\"Speech Analytics &#8211; a motion graphic explainer for Sabio\" class=\"read-more\" href=\"https:\/\/visualagency.com\/?p=1126\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":4117,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"generate_page_header":"","footnotes":""},"categories":[7],"tags":[66,68,105],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Speech Analytics - a motion graphic explainer for Sabio - VISU.AL AGENCY<\/title>\n<meta name=\"description\" content=\"This article covers the motion graphic created for Sabio, the leading contact centre specialist, explaining their Speech Analytics service offering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/visualagency.com\/?p=1126\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Speech Analytics - a motion graphic explainer for Sabio - VISU.AL AGENCY\" \/>\n<meta property=\"og:description\" content=\"This article covers the motion graphic created for Sabio, the leading contact centre specialist, explaining their Speech Analytics service offering.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/visualagency.com\/?p=1126\" \/>\n<meta property=\"og:site_name\" content=\"VISU.AL AGENCY\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-04T14:19:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-08-11T08:09:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/visualagency.com\/wp-content\/uploads\/2016\/02\/Sabio_Speech_Analytics_Motion_Graphics.png\" \/>\n\t<meta property=\"og:image:width\" content=\"865\" \/>\n\t<meta property=\"og:image:height\" content=\"430\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fil Greenwich\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/visualagency.com\/#website\",\"url\":\"https:\/\/visualagency.com\/\",\"name\":\"VISU.AL AGENCY\",\"description\":\"A Digital Growth Agency for the Now Generation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/visualagency.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/visualagency.com\/?p=1126#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/visualagency.com\/wp-content\/uploads\/2016\/02\/Sabio_Speech_Analytics_Motion_Graphics.png\",\"contentUrl\":\"https:\/\/visualagency.com\/wp-content\/uploads\/2016\/02\/Sabio_Speech_Analytics_Motion_Graphics.png\",\"width\":865,\"height\":430},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/visualagency.com\/?p=1126#webpage\",\"url\":\"https:\/\/visualagency.com\/?p=1126\",\"name\":\"Speech Analytics - a motion graphic explainer for Sabio - VISU.AL AGENCY\",\"isPartOf\":{\"@id\":\"https:\/\/visualagency.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/visualagency.com\/?p=1126#primaryimage\"},\"datePublished\":\"2016-02-04T14:19:21+00:00\",\"dateModified\":\"2018-08-11T08:09:28+00:00\",\"author\":{\"@id\":\"https:\/\/visualagency.com\/#\/schema\/person\/67898d089303ff085a1b0d1e562cb591\"},\"description\":\"This article covers the motion graphic created for Sabio, the leading contact centre specialist, explaining their Speech Analytics service offering.\",\"breadcrumb\":{\"@id\":\"https:\/\/visualagency.com\/?p=1126#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/visualagency.com\/?p=1126\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/visualagency.com\/?p=1126#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/visualagency.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Speech Analytics &#8211; 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